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Lesson details
It's a common myth that all people with hearing disabilities communicate the same way, but this couldn't be further from the truth! One of the most common barriers to serving guests with hearing loss is the way you communicate.
In this online lesson, Alvaro Silberstein will show you different methods you can use to communicate with guests with hearing disabilities and best practices when interacting with guests with hearing disabilities.
What you'll learn in the Serving guests with hearing disabilities lesson
- Different communication methods for guests with hearing disability
- Three best practices to interact with guests with hearing disability
Who the Offering service to guests with disabilities course is for
The Offering service to guests with disabilities online course is aimed at front line service staff looking to offer an enhanced experience to guests with disabilities.
Instructor
