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Lesson details

The main meal is what customers come into your restaurant for – it basically sells itself. But drinks, appetizers, and desserts are peripheral items on your menu – guests will need a little more encouragement to order these.

In this online lesson, hospitality consultant David Hayden shares his pro tips, gained from over 20 years of industry experience, for upselling smaller menu items.

What you'll learn in the How to sell drinks, starters and desserts lesson

  • Upselling techniques for servers
  • Tips for clever ways to sell drinks, appetizers and desserts

Who the Teaching sales skills to servers course is for

Hospitality managers, this online course is ideal for helping you understand how to lead and motivate a young team. Servers looking to skill up with pointers from an expert – you can also watch this one to improve your service and increase your tips!

Instructor

David Hayden

With over 20 years of experience in hospitality, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.

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